Shipping policy

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. You will receive a confirmation email after placing your order and another email with tracking information once it ships.

Shipping Rates and Delivery

We currently provide free standard tracked shipping within the United States. Estimated delivery is 5–8 business days after processing. Delivery dates are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Tracking

Tracking information may take up to 48 hours to update after your order ships. Please contact us if tracking has not updated after that time.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or shipped. Additional shipping costs caused by an incorrect address may be the customer’s responsibility.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 3 days of delivery with your order number and clear photographs or video of the issue.

If tracking shows your package as delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us. We will help review the situation, but we are not responsible for packages lost or stolen after confirmed delivery.

Questions

For questions about your order or shipping, please contact us using the contact information provided on our store.